Dedicated Compliance Officer and Compliance Committee

Written by: Sam Jones Last month, we kicked off this new series, walking through the 7 elements of a compliance program, starting with Standards, Policies, and Procedures. This element serves as the foundation and beginning of your compliance program, but you can’t stop there. Having a binder on the shelf or a document on the […]

Effective Elements of a Compliance Program: Element 1

Written by: Sam Jones From time to time, it is important to revisit the fundamentals of your compliance program. If you’ve already gone through the 7 elements of the compliance program and implemented them, congratulations! You’re on the right track and taking proactive steps for compliance effectiveness. If you’re just starting this process, this is […]

When the Good Go Bad

Written by: Sam Jones Have you ever seen the show Designated Survivor? If you haven’t, here’s a quick premise: During the State of the Union, a cabinet member is chosen as the “Designated Survivor” for the worst-case scenario. As you may have an idea, Tom Kirkman, the US Housing and Urban Development Secretary, is chosen […]

Access to Information for Patients is Key

Written by: Sam Jones When was the last time you had to relog into an account you thought you had saved the password for? It could be Netflix, Hulu, YouTubeTV, or the dreaded Apple ID. The frustration begins to build when you can’t log in. You try multiple passwords, but they all seem to fail. […]

Sparking Energy and Creativity

Written by: Sam Jones I tend to believe there is something about spring giving us all new energy and life. It could easily be the warmer weather, the excitement of the school year ending, and the beginning of summer possibilities that contribute to this new feeling. It reminds me of a feeling I get after […]

Compliance Spring Cleaning

I recently got married, so the early days of marriage have included combining all of our stuff, sorting through what we have double of, deciding what to keep and what to get rid of. I love this type of stuff; purging and cleaning up can be a stress reliever for me. I know, not everyone […]

Is Your Compliance Program Sticky?

     Certainly not a question you hear every day when talking about your compliance program, but it may be the most important and overlooked question you should be asking.  The goal of a compliance program is to build a culture where employees do the right thing, the right way, at the right time.  When […]

In It For The Long Haul

I received a text message today from someone with whom I have been friends for over 20 years. Our friendship has had its ups and downs, and even some rocky times, but through it all we have remained friends. He is retired now and climbing mountains in Colorado while I am still working away each […]

Don’t Interrupt!

I have a confession to make.  I am terrible at not interrupting people when we talk.  I know it is not right, and it can even be rude, but I still find myself starting to talk before the other person is done expressing their thought far more often than I should.  Maybe it is because […]

It’s the World We Live In

This week Politico published a copy of a draft opinion from the Supreme Court that was leaked by someone inside the Court. Whether the motivation of the person who leaked the document was to impact the decision of the Supreme Court, or the mid-term elections is irrelevant for the purpose of this blog post.  There […]

It Has To Make Sense

This blog post is not intended to be a political statement.  It is sad that I have to say that but when you even reference mask mandates, many folks assume there is a political undertone.  Not at all. Yesterday, a federal judge declared the CDC mandate that masks be worn on planes, trains and busses […]

Just Ask Them!

It seems everywhere you look there is a help wanted sign. Businesses of all types are looking to hire people; the impact of the pandemic on the workforce has been staggering. Without exception, the biggest issue health care providers face now is a workforce shortage, and the resulting impact on the ability to provide quality […]